Posts Tagged: Customer-complaints

Airline Profits Soar as Service Degrades

The numbers are in and the airline industry is doing very, very well, while quality of service continues to degrade. According to the Department of Transportation, airlines recorded $3.1 billion profit in the first quarter of this year. That’s after-tax net profit. That’s up from $214 million in the fourth quarter of 2014. The first… Read more »